FAQs

Contact

How can I contact your team?

Reach out to Bhargav Savani, our customer support manager at support@bhargav.store or visit Contact us page

What are the response times?

We aim to respond within 1-2 business hours

What are your working hours?

Our team is available 9am – 7pm, Mon to Sat

Purchases & Deliveries

Why buy from us?

Bhargav Store provides:

  • From basic essentials to unique finds, we cover every stationery need.
  • secure payment options.
  • easy order tracking.
  • free shipping above Rs. 1000 order.

Do you ship worldwide?

No, we do not offer worldwide shipping. We deliver to cities, towns, and even remote areas across India.

How long will it take for my order to be delivered?

Handling and Processing Time

  • Orders are processed within 1 to 3 business days.
  • We ensure that all items meet our high-quality standards before shipment.
  • Orders placed before 1:00 PM will be processed the same day.
  • You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Options and Delivery Estimates

  • Standard Delivery Time: 4 to 9 working days

Return & Cancellation

Can I modify/cancel my order?

You can cancel your order right after placing it or before it is sent out. Once it has been shipped, it cannot be canceled. If you need help, contact our customer care on WhatsApp at 9879922997 or email us at support@bhargav.store.

I would like to return my order.

To be eligible for a return:

The return request must be made within 7 days of receiving the product.

The item must be unused, in its original condition, and in the original packaging.

A valid proof of purchase (invoice/receipt) must be provided.

Damaged Orders

My order is damaged. What should I do?

Contact us via support@bhargav.store or our contact page, providing photos or videos to expedite the process.

Payment

Is my payment secure?

Your transaction is secure with encrypted SSL technology.

What payment methods are available?

We accept UPI, debit/credit cards (VISA, MASTERCARD, AMEX), Net Banking, wallets.

Need additional help?

Contact Information

  • Company Name: BS Retail
  • Website Name: Bhargav Store
  • Address: 104, Shaktinagar, B/h Kantareshwar Mandir, Katargam, Surat - 395004
  • Email: support@bhargav.store
  • Phone: +919879922997
  • Contact Form: Click Here
  • Business Hours: 9am – 7pm, Mon to Sat
  • Response Hour: We strive and expect to reply within working 1-2 Business hours on weekdays to most queries.